Association for Airline Passenger Rights (AAPR)

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Commercial Aviation: Airline Industry Contraction Due to Volatile Fuel Prices and Falling Demand Affects Airports, Passengers, and Federal Government Revenues
Next Generation Air Transportation System: Status of Transformation and Issues Associated with Midterm Implementation of Capabilities
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Join AAPR - click hereWELCOME

Welcome to the Association for Airline Passenger Rights (AAPR). Fed-up airline passengers should ask themselves one or more of these questions…
  • Are you tired excessive tarmac delays forcing you to sit on the runway for hours?
  • Do you feel like you're being nickeled-and-dimed by the airlines with baggage fees?
  • Have you experienced poor customer service during a recent flight?
  • Or maybe you have found air travel to be inaccessible as a passenger with a disability?

Download Video Transcript

If you answered yes, then AAPR is the place for you. And equally important, we need your help. We're calling for greater transparency within the airline industry. Help stop the special interests representing the greedy airlines by joining AAPR today for only $10…

> Become a member today!


Update
Association for Airline Passenger Rights Urges Passengers to Avoid Flying Spirit Airlines until ‘Carry-On’ Luggage Fees are Eliminated; Decision comes as Spirit Airlines set to impose fees on carry-on luggage effective August 1st

WASHINGTON, D.C. (July 27, 2010) – The Association for Airline Passenger Rights (AAPR) today urged the flying public to avoid patronizing Spirit Airlines and temporarily cease flying on the airline until it eliminates its new “carry-on” luggage fees, set to take effect on August 1, 2010. Spirit Airlines is poised to take the airline industry’s current ‘nickel & dime’ business model to the next level by imposing more fees on its customers for carry-on luggage. AAPR is the only consumer rights organization to take this position thus far.


Airline Service Quality Up As Fewer People Fly

Associated Press – U.S. air carriers led by Hawaiian Airlines took some of the hassle out of flying last year. The airline industry had its best performance in four years in 2008, private researchers said Monday in their annual study of airline quality, based on government statistics. The nation's leading 17 airlines, according to the Airline Quality Rating:

1. Hawaiian 6. Southwest 10. US Airways 14. Mesa
2. AirTran 7. Frontier 11. United 15. Comair
3. JetBlue 8. Continental 12. Delta 16. American Eagle
4. Northwest 9. American 13. SkyWest 17. Atlantic Southeast
5. Alaska

Source: Airline Quality Rating

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